Category Archives: small business

Friend of the Family

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Friend of the Family

The other day I was assisting clients at the grocery store. We are a slow moving parade when we navigate the aisles. The shopping cart transforms into a makeshift walker for Rob while Laura has her permanent downward head tilt and a cane. This does not go unnoticed by the fellow shoppers or staff. Rob greets each store employee by name with a genuine smile, he’s the real deal. I reach for the items that are too high, too low or too far away. Then I get out the way so they can do what they can, I am mindful of their need to participate as much as possible.

Shopper: It’s so nice that you help them. Are they your parents?

Me: No, I’m a friend of the family.

Laura will refer to me as their driver or nurse depending on who asks (psst…I’m not their nurse or a nurse of any kind, this has been mentioned). Rob refers to me by my name.

That’s really how I see myself. Yes, I get paid to help but I am so much more than paid help. I am an advocate at doctor appointments, a reminder to take medication and I bring yummy meals. I represent freedom with the prolonged ability to live home independently.  I am contact with the outside world when the walls feel like they are closing in. I am a listener, a friend, a caregiver. I am the triage between family members. It is so much more than errands and tasks around the house, it is mutual respect, genuine concern and affection. I am indeed, a friend of the family.

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First Bird of the Day

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First Bird of the Day

I had another visit with Rob and Laura today. For those that aren’t familiar, Rob and Laura are a couple in their 90s. I take them out for errands and shenanigans twice a week. The usual stops are the laundromat, grocery store and the post office.

Today’s visit included a feed store which is a happy place for my friend Rob. I checked the stash last week and knew we were running out of everything. We left the feed store with 55 pounds of bird seed which included: black-oil sunflower seed, Nyjer thistle and striped sunflower.

My knowledge of birds and bird feed is microscopic as this is all new to me. I have been filling their various feeders for the past three months and I can vouch for the popularity of the chosen seeds. This morning I found a little bird (perhaps a finch?) that managed to get inside the globe shaped feeder. He was having a feast in there. I did a quick search online to see if I could find a picture that was similar to what I witnessed, no luck. I did however find a bird feeder which can be attached to the window (Featured photo Bird Feeder) in such a way as to taunt your indoor cat. Seems like a a pretty miserable thing to do but cats give as well as they get so game on Tiger.

While we were driving Rob told me lots of bird stories. One was about how he and a group of bird nerds (my term not his) counted the hawks that were migrating to Mexico. He told me his group counted twenty-five thousand hawks. Which caused me to have a bunch of internal questions that I did not voice – mostly things like how can you be sure you didn’t count the same bird twice? Did you ever lose count and have to start over? What part of Mexico? Were they staying at an all inclusive? So. Many. Questions.

Then we talked about Maine. Every September a bird watching group would go stay in New Hampshire and then drive over to Maine to bird watch. His oldest daughter joined the group on several occasions. One time they were driving from New Hampshire to Maine and they were cut off – at which point his adult daughter gave the aggressive driver the middle finger. She then proclaimed that everyone had seen their first bird of the day.

 

Welcome Aboard!

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Welcome Aboard!

Hey there blogging friends, there has been a recent uptick in followers here lately and I have no idea why. The newbies could be Russian bots, marketing peeps or spies for Jeff Bezos, complete mystery. For the authentic, in the flesh real people, hello and welcome aboard. Thanks for joining this weird ride of mine. Here’s a snapshot into my life via a description of yesterday’s events so you have an idea of what you’re in for, buckle up.

Nut Butter Log – Thursday

OH FFS there is another school delay! The sleeping in bit is great until it derails the remainder of your day. I needed to be in three places at 9:30am – 1) Work 2) Shoveling my mother’s driveway 3)Driving kids to school. The kids still come first around here followed by mom and then the clients. Calls were made and expectations were appropriately lowered, what I refer to as adjusting the sails.

Getting middle school and high school kids to school on time has a set of variables that I didn’t really anticipate when they were little. I thought preschoolers were a tough bunch – lack of focus, poor bowel movement control and a struggle to tie shoes, sometimes I long for those days. I can’t get into specifics because teens have very intense rules about what can and can’t be posted…let’s just say that some mornings it feels like I am walking a tight rope over lava…in a wind storm.

I dropped my son off first then offered to take my daughter to Wawa for some snacks because she had ski club after school. She was very happy about that (parents of littles – food bribes still work in middle school). We were driving out of the busy parking lot with no expletives and zero honking which, is a minor miracle because that place is the stuff of nightmares. Then it happened, a massive hot chocolate spill directly into my daughter’s crotch.

DD: Mom! Oh no, look!! I look like I peed myself.

Me: You smell good though…you went with the S’mores variety didn’t you (exaggerated sniff)…now that is the smell of summer in February.

DD: Oh My God! I can’t go to school like this.

Me: Nope, you can’t. I’ll take you home (smirking). You can go to work with me. Rob & Laura would love you. (They’re in their 90s)

DD: MOOOOOOOOM.

Me: Relax honey, just think about which pants you will change into and be super fast when we get home. Sometimes the universe sends us a sign to not take ourselves too seriously. We will now refer to this as “The Great Hot Cocoa Incident of 2019”.

DD: I’m sorry you’ll be even later for work. (Side eye and a smirk, she has perfected both)

After I got my daughter to school, I was on my way to my mother’s house to drop off the milk which, I forgot to drop off at 8:30 when I shoveled out her car and walkways. I got to my clients house an hour later then scheduled and then shoveled out their car, driveway and walkway. Lots of shoveling which was good since the gym got sidelined with the delayed opening.

I have a small business which fills in the gaps for people when life gets complicated. Many of my clients are elderly and need assistance with errands, household chores and rides to the doctor. Rob and Laura are clients that I visit twice a week and I adore them. They’re both in their 90s and have some mobility issues. Yesterday our errands included two grocery stores, a diner, the butcher and the post office.

The first grocery store was a hive of activity. Our slow moving somewhat decrepit parade was getting passed by like fighter jets buzzing the tower. I had to suppress the urge to stand in the center of each aisle and assume the starfish stance in an effort to create a safe zone for my clients. Shopping with them is always interesting, they bring a list which is organized by aisle. Things were going well until we got to the beans. Butter beans and Lima beans were both MIA. I can’t really tell the difference between the two but Rob can and he has a recipe that doesn’t allow for bean substitutes. This necessitated a trip to a second food store.

I offered to do the bean run into the second store and have my clients wait in the car. They obliged and I soon found myself in another aisle of beans stumped by the options. There were Butter beans (yes!)..then there were two types Lima beans. One can advertised “Butter Beans, Lima Beans in Sauce” they were white and looked suspiciously like the plain butter beans. The other can of Lima beans were the familiar detested green Limas of my youth. This was a bit of a dilemma, which Limas should I get? When I was putting myself through college, working full time busting my ass, I never imagined this would be my breaking point. In my mind I could hear the overhead store announcement,  “Existential life crisis brought on by beans, aisle 15”.

I could not consult my nonagenarian friends (I went to college so I could use that word), they don’t text so, I made an executive decision and put those nasty green Limas back on the shelf. I found out later that I made the wrong choice because of course I did! I was blinded by my longstanding hatred of green Lima beans. You never know when a food you hated in your childhood will come back and bite you on the ass. Yesterday the green Lima beans did just that, the bastards.

After the beans were tucked into the car I asked my clients where to next – those party animals wanted to go to the diner. I guess they rested up while I was having a mental breakdown over beans and they were hungry. I was hungry too in fact, I treated myself to an Almond Joy while I was checking out with the beans. I had to cleanse the putrid memory of green Lima beans with something equally powerful from my childhood palate.

The diner we went to is their version of Cheers, everyone knows their name here. I walked in the middle of our slow moving parade with Rob in front and Laura behind me. This is a typical conversation:

Me: Rob we have the table in the back corner. Remember if you fall, fall backwards, I’ll catch you.

Rob: (Grunts) It’s crowded.

Me: Yup, we’re threading the needle here, threading the needle, almost there.

When we get to the table I ask them each where they want to sit. Then I sit, taking a mental note of where the canes are resting so, they don’t become tripping hazards for the waitress.

Laura: I love Ann (the waitress), she seems like an interesting person. I wish I knew her better. Check out her feet when you get a chance.

Sure enough Ann is sporting some bold striped socks. Laura knows this because at 92, her head is in a permanent downward tilt. At the first grocery store I saw a dime on the floor which I quickly stepped on to hide from her view. I didn’t want her to bend down and pick it up. Not on my watch Laura, the activity of bending down to pick something up can be a game changer at her age.

After lunch Rob wanted me to stop at the butcher to buy bacon. The store is a throwback to what I can only assume would be 1957. This is one of Rob’s happy places and I marveled at the number of deer heads on the wall (7 and one was wearing an Eagles hat). One more stop at the post office to clear their box and we were back at their house. I helped put groceries away and noticed that there was another pound of bacon in the meat drawer. I informed Rob that he has a significant bacon supply and then remind him we are going to see his Cardiologist next week, we both chuckle at that.

When I get in my car to leave my clients, I get a text from my husband that a family friend is sick and we may need to watch their twins (6 years old). I text the twins mom and offer to help.  She takes me up on it because I’m the friend you call when sh*t goes sideways. I won’t hold your hair back if you’re drunk in a club vomiting into a public toilet but I will drive you home, my friends know this.

Once again I found myself in the position of needing to be in two places at once – picking up my son who stayed after school for robotics and fetching the twins off the bus. I texted my son to hasten his pace and broke several traffic laws to get to the bus on time. For the next 5 1/2 hours I had twins who are equal parts adorable and exhausting. At 9pm I took them home and at 9:30 I picked my daughter up from ski club. Within an hour, I was falling asleep in bed sitting up not watching the news.

Like so many of us, child-rearing competes with caring for aging parents, self-care, and running a household while managing a job.  I’d say this is what it’s like to be the meat in the middle of a generation sandwich but nut butter seems more appropriate. Thanks for visiting :).

 

These are my People

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These are my People

Hello internet friends. For those that are following my blog, thought I’d update you on some things. It’s riveting so grab a hold of your hats and hold on (I may have just oversold it):

Remember how I wrote about my friend Pam a few days ago…well today I went to an appointment and to my surprise, three of her friends were there. We all shared Pam stories, held hands and sang a song. OK there was no actual singing I just find it interesting that she is reminding us all of her fabulousness. Damn, I miss her.

After that, I stopped by my friend’s bakery. She’s magic and makes the most delicious knishes. I came home with two boxes of goodies and when I took a peek I saw that my friend added some extras (she basically doubled everything). Did I mention that I have the best friends. When I got home I saw this meme. I’m totally fine with having a pet sloth named Knish:

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This week my client Laura told me about polar bear picnics. When her kids were little and driving her crazy inside during the winter months she would send them outside with instructions. They were given some sticks and a can of soup. They were expected to make fire, heat the soup over an open flame and eat outside. This woman’s bad ass level impresses me to no end. I also found out she used to ride her bike to work – 5 miles of country back roads with no shortage of steep hills. On the way home she would stop to look at wildflowers. I think she was just trying to get out of cooking dinner and again, she has my respect. Now I can’t get the image of little kids bundled up in 60’s winter gear over a driveway campfire with a polar bear. If only I could draw…

100

The above picture was downloaded from my Facebook newsfeed. This woman is 100 today and I instantly fell in love with her. Notice the banner in the background – “I’m 100 Bitches”. Other photos included toilet paper encased in a box that read “Holy crap, I’m 100!” and a mug that stated “It took 100 years to look this good!”

These are my people.

Pam

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Pam

Pam was one of my first clients, she reached out to me because she was recovering from an injury and needed some help. She was young somewhere around 60 and had a Chihuahua named Short Sale (Pam used to be in real estate and she had an incredible sense of humor). Short Sale needed to be walked twice a day along with other odds and ends like shopping, opening jars, rides to the doctor and anything else she needed. One time she wanted advice on a mouse infestation issue, I had to refer her to an exterminator. I have limits.

We became friends and the lines between work and friendship blurred. Pam had the charm of a Southern Belle and the wit of a seasoned New Yorker, she was one-of-a-kind. One day I came over to help out and she insisted that we watch The Devil Wears Prada. I am a fashion misfit so it made me realize how much she liked me to watch that with her. Perhaps she was trying to nudge some fashion sense into me, it didn’t take. Sorry Pam.

She really appreciated everything I did for her. In a generous act, she gifted me with 4 tickets to a football game. It was an Eagles game and they were playing the Carolina Panthers. Pam’s brother had an executive level job with the Panthers so the seats were in the visiting team box and included passes to get on the field.

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Short Sale sporting his love for the Carolina Panthers. The Jersey was a gift I got him that Christmas.

Pam was a little upset when I told her that I wasn’t going. My daughter and I weren’t into football so we wanted to pass our spots on to someone who would appreciate them. My husband and son went with another father/son duo who are close family friends.

Tragically the mother of my son’s friend passed away the prior year. I told Pam because I knew she wouldn’t be mad at me for giving my spot away to a kid who had been through so much. On the night of the game, I took Pam out to dinner along with my daughter. We had a great time.

A couple of days after the game, Pam was getting physical therapy at a local facility. Physical therapy takes place in an open room with other patients at different stations. Pam liked to talk (a lot) and she was telling Bill, her Physical Therapist, about the game. She went on to tell him how two of the tickets went to a boy and his father and how the mother passed away the prior year. She went through the whole sad tale. Wouldn’t you know it, Bob, the widower was also getting physical therapy and heard the entire conversation. He introduced himself to Pam, thanking her for the tickets. See I’m not the only one who does cringe-worthy things (I wonder if my cringe is contagious…).

Pam and I remained friends after my services were no longer needed and I was heartbroken when she died unexpectedly in 2017. I couldn’t make the memorial service because I was out of town on a family vacation. A dear friend went on my behalf. She said the crowds were spilling out of the local funeral parlor, every seat taken with many people standing.

The place was filled with equal parts tears and laughter. Funny Pam stories and heartbroken friends mingling with family. Her family and closest friends decided to give Pam’s costume jewelry away to the mourners. There were trays and trays of her prized collection on display for friends to take as a remembrance of Pam. My friend picked out a spectacular bracelet for my keepsake. We take it with us when we go on adventures together.

In July of 2017, my friend and I went to see PINK in concert on the beach in Atlantic City. Pam was supposed to join us. We made plans to attend the concert at prior outing (the one where Jam Man donated $3. of Pam’s change). Pam reserved the room because as she said, “I got the senior rate ‘cause I’m so old”. I purchased the concert tickets. The three of us were so excited for our girls road trip. Sadly Pam died 6 weeks before the show.

When it was time to go, the two of us packed up and went. We thought about giving the ticket away but decided to keep it. We took her bracelet everywhere on our adventure and turned Pam’s ticket in with our own.

Ticket taker: “3 tickets, there’s only two of you.”

SC: “Pam’s here, you just can’t see her.”

Now when I go somewhere I think Pam would enjoy, I take her bracelet with me.

 

What’s Cookin’?

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What’s Cookin’?

Things have been busy with Rob and Laura. Last week I went in for my usual Monday visit and found that Rob had been struggling that morning. Laura assisted him with getting out of bed and with both of them in their 90’s, I was immediately concerned. We determined that it would be best to get Rob to the doctor which left us several hours before we could get in.

We filled our time with the tasks of getting ready and eating lunch. When that was behind us, Rob and I worked on a puzzle. Confession, I adore puzzles, BINGO, Scrabble and pretty much anything that appeals to the over 80 crowd. What can I say, I’m an old soul. This puzzle was unlike any I’ve ever worked on. It was wooden and the individual pieces were works of art. The shapes of each piece varied from people, dogs, flowers a seemingly endless variety of small wooden masterpieces.

Here’s a link to the manufacturer in case you are a puzzle geek like me. I get nothing for the link just sharing my joy of puzzles – Liberty Puzzles You can also order custom puzzles based on a photo. Rob showed me a puzzle he had made for Laura which was based on a photo of quilts that she made. These people are crafty!

We all went to the doctor and got Rob some antibiotics. I brought over some macaroni & cheese I made for them to sustain them until my next visit. When I came back later in the week, Rob was still not feeling well so I ran some errands while my friends stayed tucked in their warm house. This past Monday I got to meet their daughter and her dog who came to visit over the long weekend. Today I’m making the Beef Stroganoff which I will take to Rob and Laura tomorrow. What’s cookin’ in your world?

 

*The featured image is a puzzle which is available through Liberty Puzzle.

In Love

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In Love

I recently got hired by a family to help out with driving and errands for a couple in their 90s. Some things I have heard in our short time together:

1. My wife is the good looking blonde with white hair.

2. How are you today?  Response: Vertical

3. Their youngest daughter had the nickname of “Easy” until she determined it would not be appropriate in High School.

4. The other day the wife was looking over her canvas bag which is bit soiled. I suggested that we could wash it and I asked who it was made by, turns out it’s a “Relic” bag. We both laughed at that.

5. For those that may have missed a prior post, here is a photo of their key chain:

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This is it folks, three weeks in and I’m in love.

 

Ride on

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Ride on

Today I spent a few hours driving a 94 year old man to do some errands. Sadly, he can no longer drive himself though his mind is still sharp, the body protests. I met Rob a couple of weeks ago. It was an interesting introduction, one of his daughters called me to ask about my services. I have a small business that fills in the gaps for people when life gets complicated. The daughter lives at least 1,000 miles away and was coming in to visit her parents. We talked a bit on the phone and within half an hour of ending our call her father called me (independently) to schedule a meeting. I let the daughter know and we decided that Rob would take the lead.

I always offer a free consultation for new clients. I like to meet the client I will be working with directly and any family members or caregivers that are involved with decision making. Sometimes my clients direct their own finances and decisions, other times a family member takes the lead. I take notes and observe, I try to read the situation without being overly intrusive.

I met with Rob his wife Laura and their daughter about a week ago. The daughter warned me that Laura is resistant to outside help, she told the last employee that she hated her. This resentment of caregivers is more common than you might think. It’s hard to live your entire adult life as an independent person and then have some stranger try to tell you what to do. I strive to find ways to empower my clients and ask them to steer the ship as much as possible. Laura was upset that the last helper was only available after 11am so I asked if she preferred a 9am or 10am start, she perked up. Everyone wants to be heard and validated, sometimes it’s a simple fix.

Today was my first time working for this family and I was tasked with running some errands with Rob. Rob is delightful, he has a smile like Dick Van Dyke and a kind soul. Our first stop was at a Quaker School that he co-founded in the 80’s. This school was created to offer an inclusive educational environment for children that have learning issues. When we came through the door, Rob was greeted with genuine affection and adoration. As we were walking to the front office Rob told me how he always wanted to skateboard down the halls which, he noted, have some peaks and valleys that could make the ride interesting.

Then I got to hear stories about some alumni and the positive impact my new friend had on their lives. It was overwhelming and I felt fortunate to be in his presence. Of course we were there to drop off a fruitcake because everyone over 90 is required by law to make no less than 27 fruitcakes each December. It was presented in a practical yet festive way. The treat was on a square holder (I suspect cardboard) which was covered in aluminum foil. The wreath shaped fruitcake was placed in a extra large Ziploc bag and attached to the base with festive red ribbon and holly. It was quite attractive and if I attempted such a presentation it would be a complete disaster.

Our next stop was at a feed store. I didn’t know feed stores existed until I moved to this somewhat rural area 15 years ago. We were there for two kinds of birdseed something with corn and black sunflower seeds. I have no working knowledge of birds or their seeds, I suspect I will become somewhat familiar, at least at filling the feeders. Once I filled the car with seed, we were on our way, this time to the post office.

The post office was in an old house that was converted from a general store. This building is on a minimum of it’s third life. It offered two ways to get to the door – traditional steps or a ramp. Rob decided to chance the stairs. I get nervous with new clients that have mobility issues using stairs fortunately, we made it without incident. We were there to check their post office box and to mail some…guess…yup, fruitcakes. After about 10 minutes we were on hour way back home.

In between errands Rob and I chatted in the car. He told me that he was only in the Navy for a year during World War II. He was discharged due to medical reasons, he had melanoma. For those unfamiliar, melanoma is the most lethal of skin cancers, he was 19 when he was diagnosed and treated. At 94, he has certainly exceeded longevity expectations. Rob mentioned that he is now the lone survivor from his high school class. I commented that it must be lonely to outlive most of your peers. He gave me a snort with a “you bet”.

When we got back home, his wife of nearly 70 years was preparing to host a book club which, is heavy into discussion and light on actual books. There was some interesting jockeying of cars in the short driveway that borders a busy road. I needed to drop off 50 pounds of bird seed, park their car and move my own vehicle. While we were parked in the driveway working out logistics, a friend offered to walk Rob to the door. I could tell he was uncomfortable with the offer and yet he smiled and made his way up the walkway with his friend. I suspect this family will find it’s way into my heart in no time.

 

 

That’s My Business…

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That’s My Business…

I recently met with client who used the word “f*ck” as a noun, a verb and an adjective. She switched tenses with the finesse of a linguistic ninja, it was spectacular. The fact that this person is an ordained minister is the icing on the cake. I love my job.

I started a small business in 2014. I fill in the gaps for people when life gets complicated. My usual clients are elderly and they need a little TLC. I check in on them while their adult children work. I share a meal, do some light housekeeping and socialize. I am the eyes and ears for loved ones when they can’t be there.

I’ve visited clients in their own home and at nursing homes. I used to visit a 97 year old man who was in a nursing home. Twice a week I would take him out for lunch at Chick-fil-A and each time he acted like it was the best meal of his life. Every week he would hold up his drink with the wonderment of a young child at Christmas.

“What is this?” Jack would ask

“Sprite” I’d reply

“It’s the best thing I’ve ever had” Jack would say that every week.

It’s incredibly rewarding to be the best part of someone’s day, even if they don’t always remember the details. My lunch date never could get my name straight but he always leapt out of the day room chair when he saw me. He walked across the room with a happy stride and a wide smile planted on his face.

One time around the holidays, I told my nonagenarian (great Scrabble word) friend that he looked festive, things got jumbled a bit. But I liked his version better than mine so we went with that.

“You look festive Jack!” I exclaimed

“Did you say I look sexy?”

“I sure did.”

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Sketch by Lisa McMillen – http://www.cicalisadesigns.com/

It isn’t always so fun and carefree. There are often medical concerns lurking in the background, potential embarrassing moments and the sad realization that this friendship likely won’t last that long.

I used to visit Edith, she was 88 and had severe dementia. One day I came in for my usual lunch visit and she wasn’t wearing pants. How do you handle that you ask? I said “Edith, you didn’t tell me it was no pants Monday” and I promptly got her dressed.

I have a client now who has dementia and a feisty sense of humor.  Last week we were walking in the hallway (“airing out” as we call it) when I had a brilliant, awful idea. The residents put a lot of thought into the decor around their front doors. Wreaths, plaques, photos and other seasonal tchotchkes line the narrow shelves that flank the apartment doors. I suggested that we switch a few of the wreaths around and then watch to see what the residents would do. She thought it was the best idea ever. Of course we didn’t do it, we only dream of being that rotten, but it made her laugh.

I always look for ways to add humor and preserve a person’s dignity. If someone doesn’t want to be checked on I’ll tell them I’m there to walk the dog or do laundry, we a find a way to make it work. My goal is to make them feel like a friend is stopping by to visit because inevitably that’s what it feels like.

I meet most of my clients through a friend or family member. My business is based exclusively on referrals. I tend to have one or two clients at a time because I can serve them better that way. The family dynamics vary with each client but they all love their family member and are so grateful to find reliable help. They each hold a special place in my heart and I am honored to be entrusted with their care.